Customer Care
Our commitment to our clients is the same as our commitment to their customers: expert care, quick resolution and opportunities to realize additional value. Strong customer relationships through delivery of superior quality service and to meet customer requirements, resolve customer issues in a timely manner builds brand value for our clients and lays the foundation for up-sell/cross-sell opportunities.
Cobweb’s customer care services include:
- Complaint and issue resolution
- Order management
- Product inquiries
- Returns & request for maintenance
- Warranty services