Technical Support & Warranty Services

Technical Support & Warranty Services

Our network technical support teams solve complex problems for your customers. Our tech savvy, knowledge based, trained support professionals are passionate about your high-tech products. They learn how they work and function inside and out, to assist in quick, first time fix, thorough resolution and assistance to your customers. By solving technical problems correctly and quickly, we build brand loyalty for your business.


Cobwebs technical support expertise includes:


  • Product installation configuration and troubleshooting
  • Level 1, 2 and 3 technical support
  • Dispatch management
  • Escalation management
  • Installation & connectivity
  • Reliability tracking and reporting
  • Warranty or post-warranty support